Privacy Policy
Who we are
Suggested text: Our website address is: https://www.hedtouch.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
Information We Collect
HED Touch may collect information about you as follows:
- By registering an account, we may collect information provided at the time of registration (name, company name, address, telephone number, and email address).
- By linking our services to a third-party account, we may collect information from that account such as any authentication tokens involved in authorization.
- If you contact us, we may collect data regarding your correspondence.
- We may collect details of your transactions involved in the fulfillment of orders. hedtouch does not store your financial information on our systems. Your financial information is stored with our third-party payment processors. hedtouch does, however, have access to, and may retain, your information through our third-party payment processors.
- When you visit our website we may capture your IP address, time of and duration of visit, and time and duration of the pages on our website that you view. We may tie this information to personally identifiable information we have about you.
- When using our services, we may collection information about your utilization, such as processor, memory, storage, and network usage.
Use of Information
We will use your personally identifiable information only as follows:
- For transaction processing.
- To provide customer support.
- To provide, maintain, improve, and expand our services.
- To understand and analyze how you use our services.
- For fraud checking, reporting, and other screening methods involving third-party companies in order to verify information submitted to us.
- To enforce the Acceptable Use Policy (“AUP”) in the detection, prevention, and resolving of abuse.
- For IP usage reporting to ARIN.
- To announce special offers or provide other information from time to time via email/sms/push notification in browser.
- To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and website visits to help us improve or target our website and customize your visit.
If you register an account through an affiliate referral link, we may share information with your referrer to let them know that you used their referral to order service.
We may also place a “cookie” that will identify you to us as a repeat visitor or a customer when you visit our website. A cookie is an alphanumeric identifier that is unique to your browser. The cookie will identify your browser to us when you visit our website so that we may customize your visit.
We will not provide any personally identifiable information about you to any third-party other than:
- a law enforcement or regulatory agency as requested via subpoena;
- a potential business acquirer as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third-parties as one of our business assets;
- third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
- a fraud detection/prevention service such as FraudRecord or MaxMind;
- as otherwise needed to protect or enforce the rights of others.
